Premium, Credits & Billing
Manage SameHive Premium, credits, restore purchase, cancellation, and refund routing.
SameHive Premium
- Premium can include advanced browsing, privacy, visibility, and convenience controls.
- Premium features may vary by platform, city, rollout stage, and account standing.
- Premium never overrides Community Guidelines or safety enforcement.
Credits
- Credits may be used for limited actions such as Launch Hive or other paid boosts.
- Credit availability, expiry, and pricing can vary by market and platform.
- Credits are not a way to bypass block, report, or moderation systems.
Payments, restore, and refunds
- App Store purchases are managed through Apple.
- Google Play purchases are managed through Google Play.
- Use Restore purchase in the app after reinstalling, switching devices, or renewing a subscription.
- Refund requests usually need to be submitted through the store that processed the payment.
FAQ
How do I cancel Premium?
Cancel from the App Store or Google Play account that made the purchase. Deleting the app does not automatically cancel a subscription.
How do I restore a purchase?
Open SameHive, go to Settings > Premium or Billing, and choose Restore purchase while signed into the same store account.
How do I request a refund?
Use Apple's or Google Play's refund process. SameHive support can help locate account context, but store purchases are usually refunded by the store.
What is included in Premium?
Premium can include advanced browsing, privacy, visibility, and convenience controls. Exact features can vary by platform, city, rollout stage, and account standing.
What are credits used for?
Credits may be used for limited actions such as Launch Hive or other paid boosts. They cannot be used to bypass safety systems.
Does deleting my account cancel my subscription?
Not automatically. Cancel the subscription through the App Store or Google Play account that made the purchase.
Why do I not see Premium after purchasing?
Confirm you are signed into the same SameHive account and store account, then use Restore purchase. If it still fails, contact support with the receipt ID.
Can I transfer purchases between Apple and Google Play?
Purchases are normally tied to the store account and platform that processed them. Support can review account context but may not be able to transfer store purchases.
Are credits refundable?
Refund eligibility depends on the store, local law, product rules, and whether credits were used. Start with Apple or Google Play if the store processed the payment.