Emergency Resources
SameHive support can review platform reports, but emergency help must come from local emergency services and trusted local resources.
If there is immediate danger
- Call your local emergency number immediately.
- Move to a safer public place if you can do so safely.
- Ask venue staff, security, trusted friends, or local authorities for help.
- Use SameHive reporting after immediate safety needs are addressed.
What SameHive can do
- Review reports involving SameHive accounts, chats, venue context, and policy violations.
- Limit account access, preserve relevant records, and request more information.
- Respond to valid legal requests through the appropriate process.
Helpful information to keep
- Profile name, screenshots, chat context, venue name, date, and approximate time.
- Names of venue staff or authorities contacted, if any.
- Any ticket ID you receive after submitting a SameHive safety report.
FAQ
Can SameHive send emergency services?
No. SameHive support is not an emergency response service. Contact local emergency services first.
Which emergency number should I call?
Call the emergency number for your current location, such as 112 in Turkey and many European countries or 911 in the United States.
Should I submit a SameHive report after contacting emergency services?
Yes, when it is safe. Include the profile, venue, date, approximate time, and any authority or venue staff involvement.
Can SameHive preserve records for legal requests?
SameHive may preserve limited records when legally required or needed for safety, abuse investigation, fraud prevention, or dispute resolution.
What if I am worried but not in immediate danger?
Move to a safer setting, tell someone you trust, use block and report, and contact local support resources if the concern continues.